RETURNS POLICY

We currently do not offer exchanges for online purchases. However, customers may return items within 14 days of delivery.

To request a return, please email us with your Order Number and reason for return.
📩 nishatlinenusa@nishatmills.com.

Return Conditions

To qualify for a return:

·           Items must be unused, unwashed, and in their original condition.

·           All tags, labels, and packaging must be intact.

Items showing signs of use, washing, mishandling, or damage will not be accepted.

Returns submitted without prior notification to our Customer Service team will not be processed.

We reserve the right to offer promotions or sales at any time throughout the year. We do not provide price adjustments, store credits, or partial refunds for items purchased at full price that are later discounted. If your item is eligible under our return policy, you may return it at your own expense for a refund of the original purchase price.

Nishat reserves the right to refuse returns if care instructions have not been followed.

Important:

·           Returns are not applicable after 14 days.

·           Sale items are not returnable or refundable.

Processing Time

Please allow 2–3 business days for your returned items to reach our fulfillment center. You will receive an email confirmation once your return has been received.
If you do not receive a confirmation, please contact us at the details above.

Refund processing may take an additional 3 business days, and the amount may take 7–14 business days to appear in your bank account, depending on your provider.

SHIPPING COSTS

Nishat will cover return shipping costs only for:

·           Damaged items

·           Incorrect items

·           Incomplete orders

For all other returns, customers are responsible for shipping charges.

Please send return parcels to:
4010 Bluebonnet Drive, Suite # 200 Stafford, TX 77477

After dispatching, share your tracking receipt at:
📩 nishatlinenusa@nishatmills.com.

ONLINE ORDER CANCELLATION

You may cancel your order within 3 hours of placing it by contacting Customer Care:
📩 nishatlinenusa@nishatmills.com.

A full refund will be issued to your original payment method.

Once your order has been shipped, you will receive an email with tracking details. After dispatch, the Return Policy will apply.

Order Cancellation by Nishat

We reserve the right to cancel orders for reasons including, but not limited to:

·           Out-of-stock items

·           Pricing or system errors

·           Payment declined by your financial institution